Make a Claim
Make your claim online by clicking the button below and select language. It takes 5-10 minutes to complete, and you can cancel it at any time. We do not store any information until you have submitted the form. If additional information is requried, we will contact you.
If you already have an ongoing claim with Solid Insurance and you wish to add additional information, there is no need to make a new claim, click here.
You can also call us at +46 42 248 741 (Mon-Thu 08.00-17.00, Fri 08.00-16.00 CET).
In Case of Emergency
Call Solid Insurance alarm centre (24/7), in collaboration with SOS International.
Phone: +46 42 248 741
To think about when making a claim
- Have your booking confirmation or insurance certificate at hand.
- Gather all documents and receipts for which you are claiming compensation for.
- In case of cancellation of a trip, we can not give you any notice in advance before the trip has been fully cancelled.
- To be able to cancel a trip before it has started, make sure your insurance includes cancellation.
- Please make a claim as soon as possible after an incident to ensure full compensation, otherwise compensation could be reduced or not paid.
To process your claim, Solid Insurance needs to handle your personal data. You can read more about how we process personal data in our privacy policy.
MAKE A CLAIM
Complete your claim
If you have an ongoing claim with Solid and need to add additional information use the button below.
Complete Claim
